How to Contact Check Systems

Many banks and financial institutions contact check systems when reviewing applications from individuals seeking to open new accounts. The information contained in a Chex Systems report often includes unpaid checks reported by businesses and past due balances owed to banks. Once these balances have been paid, or if the balances reported are incorrect, it is important that consumers contact Chex Systems to ensure that their file is correct.

Instructions

How to Contact Chex Systems

1

Call Chex Systems to speak to a customer relations specialists. The number for Chex Systems is 800-428-9623. Depending on the time of day you call, the wait time to speak to a customer relations specialist can be between five and 15 minutes. You will need to provide your driver's license number and/or Social Security number to verify your identity before filing a dispute or asking questions about your file.

2

Fax Chex Systems to file a dispute or ask questions. The fax number for Chex Systems is 602-659-2197. When faxing, include detailed information about the file you are inquiring about and your drivers license number. Be sure to provide both your contact phone number and current mailing address since Chex Systems will rarely send a fax back in response.

3

Mail a letter to Chex Systems to formally dispute your file. The current mailing address is:

Chex Systems Inc.
Attn: Consumer Relations
7805 Hudson Road, Suite 100
Woodbury, MN 55125

The letter should include your full name as found on your Chex Systems report. It should also include your driver's license number and the consumer ID found on the report. In the letter specify what information on your report is incorrect and why it is incorrect. Be sure to include your current mailing address and contact information with a request to be contacted when the information is corrected.